Privacy Policy
At Botanix, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit or shop at www.botanixhair.com.
1) Information We Collect
Information you give us
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment information (payments are handled securely by our payment partners; we don’t store your full card number)
Information collected automatically
When you browse our website, we may collect:
- IP address
- Browser type and device information
- Pages you view and how you use the site (like items added to cart)
- Cookie data (small files used to help the website work and improve your experience)
2) How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order updates (confirmation, shipping, delivery)
- Respond to your questions and provide support
- Improve our website and shopping experience
- Help keep our website safe and prevent fraud
- Send marketing messages (only if you choose to receive them)
- Follow legal requirements when needed
3) When We Share Your Information
We do not sell or rent your personal information.
We may share your information only with trusted services that help us run our business, such as:
- Payment processors (to handle payments)
- Shipping and delivery partners (to deliver your orders)
- Website and support tools (to keep the website working and assist customers)
- Analytics tools (to understand how visitors use the site)
- Legal authorities (only if required by law)
These partners are only allowed to use your information to provide services to us and must protect it.
4) Cookies
We use cookies to:
- Remember your preferences
- Keep your cart working properly
- Understand website traffic and improve performance
You can turn off cookies in your browser settings, but some parts of the website may not work as expected.
5) How We Protect Your Information
We use standard security measures to protect your information. Still, no method of online transmission or storage is completely secure.
6) Your Choices and Rights
You can:
- Ask what personal information we have about you
- Request corrections or deletion (when possible)
- Unsubscribe from marketing emails anytime using the link in our emails
To make a request, contact us at support@botanixhair.com.
7) Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
8) Contact Us
If you have any questions about this Privacy Policy, contact us: