Shipping Policy

Your Botanix Brand Order: Shipping and Delivery Information

Shipping Details

  • All orders are dispatched from our warehouse within 10 -30 minutes of being placed.

  • Please note that due to our primary ingredients being sourced from overseas, delivery times may vary. Typically, you can expect your order to arrive within 7–15 business days from the date of dispatch.

Tracking and Confirmation

  • Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the status and progress of your delivery in real time.

Important Notice

  • Please be aware that once your order has been shipped, we no longer have control over the shipping process. We are not responsible for any delays, damages, or issues that may occur while the package is in transit.

Customer Responsibility

  • Once the tracking information confirms that the package has been delivered, it becomes the customer's responsibility. Please ensure that there is a secure location available for the package to be left upon delivery. Alternatively, you may provide instructions to your local postal carrier to hold the package at your local post office for pickup.